Let Us Help You!

Your satisfaction is important to us. Please take a brief moment to fill out and submit our short contact form below and a member of our Sales Team will be in touch with you as soon as possible.

CONTACT VIA EMAIL:
Sales Department
Accounts Department
Human Resource Department

CONTACT VIA PHONE:
Telephone: 868-625-2525
Fax: 868-625-4175

Janouras Custom Design Limited
42-46 Sackville St.
Port of Spain
Trinidad, W.I

Opening Hours:
Monday – Thursday
7:30am – 4:30pm
Friday: 7:30am – 1:30pm

RETAIL STORE:
Monday – Friday
8:00am – 4:00pm

Do you have a minimal requirement?
We cater for a staff of 30 or more persons taking 5 suits each. (No less than 300 pieces)
How can I receive a quote for uniforms?
Email sales@janouras.com or call 625-2525. One of our Corporate Wear Executives will be happy to assist. Our prices are all based on the styles and fabrics selected.
How can I view your uniform collection and showroom?
Email sales@janouras.com or call 625-2525. One of our Corporate Wear Executives will be happy to assist you with setting up an appointment for a presentation.
What are your working hours?
Corporate Offices Monday – Thursday 7:30am – 4:30pm Fridays 7:30am – 1:30pm Retail Store Monday – Thursday 8:00am – 4:00pm
Will Janouras sell the same style to another company?
No. We guarantee that the style selected will not be repeated in the same country.
How soon can we receive delivery?
We have a Delivery Schedule where Customers’ Orders are factored into our Production Plan to establish an estimated time of delivery.  This directly depends on when Orders are confirmed and the availability of fabric.  Please note we will confirm a tentative delivery time as soon as you confirm your Order.
Are your fabrics wash and wear?
All of our fabrics are first grade quality and imported directly from fabric mills worldwide. No ironing is required once industrially steam presses by us and once the correct washing instructions are followed. See below our Uniform Care tips. Print
Can you create a uniform design specifically for my company?
We have a wide variety of styles available to choose from, however, if your staff consists of over 70 members we can create your own design.
Can you include embroidery?
Yes. We have our own embroidery facility in house. We will digitize your logo and embroidery on the garments selected.
Can you produce uniforms for Men?
Yes. We do carry men’s uniform styles. Please follow the below link to go to our Men’s Corporate Wear page. We have a wide variety of styles and fabrics available.
Can we order additional pieces after delivery?
Yes. Additional orders will take approximate 3 months to manufacture and deliver. Ask your Corporate Wear Executive for an order form to submit your additional order.
What is the procedure for alterations after receiving uniforms?
If an employee receives a garment that is flawed or does not fit and it is our error, we will alter or replace the garment free of charge.  However, if the employee receives exactly what was ordered (stipulated on the signed order form), we will either alter or replace the garment at a cost. Janouras Custom Design Limited assumes no liability for the expense of garment adjustments made outside its factory. Any claims for re-imbursement will be denied unless written authorization is given by JCDL prior to garments being altered. Garments worn and laundered more than once and then returned for adjustments will not be accepted. JCDL assumes no liability for adjustments to garments retuned more than 30 days after delivery. For local customers: Please visit our customer service department for us to have a look at any problems being experienced. Ladies: Tuesdays and Thursdays between the hours of 8:00am – 11:00pm and 1:00pm – 3:30pm Men: Mondays, Wednesdays and Fridays between the hours of 8:00am – 11:00pm and 1:00pm – 3:30pm For foreign customer: Please speak with your Corporate Wear Executive about the issues being experienced by staff. We would be happy to guide you on the best way forward in solving all problems being experienced by staff.
Do you have a retail store?
Our retail store is located on 42-46 Sackville Street. You can contact the store by calling 625-2525 ext. 244. The styles that you see on this site are not available in the retail store, however, it does carry a wide range of alternative designs. Please feel free to visit Mondays – Fridays between the hours of 8am – 4pm.
Can we order online?
Online Shopping is not available from the website. Please contact our Sales Department @625-2525 or sales@janouras.com to purchase uniforms for your staff.  

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